CPC (TDS) reminder to Deductors for Closure of Taxpayer Grievance Tickets in their In-boxes

Date of communication: 26/05/2016

Dear Deductor,(TAN: XXXXXXXXXXXX)

The Centralized Processing Cell (TDS) has provided an integrated platform for taxpayers, deductors & assessing officer. The objective of the functionality is to provide the taxpaying citizen to report missing TDS credits in their 26AS account directly to the deductors and assessing officers for its quick resolution.

As a key stakeholder to TDS administration, the onus to provide resolution to the aggrieved taxpayer, lies with the Tax Deductor in case of anyissue regarding Tax Credits in 26AS or timely issuance of correct & valid TDS Certificates. Deductors are advised to constantly monitor the tickets raised by their deductees (taxpayers) to address their grievances at the earliest.

It has been observed that tickets raised by the Taxpayers are pending with you for closure and the details are as follows:

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Attention: For closure of the above ticket(s) , you are requested to Login to TRACES, Navigate to “Communications” menu and view the tickets as follows:

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You may file correction statement/original statement, as the case may be, to ensure complete and correct reporting in respect of aggrieved taxpayers. In case, you have not entered into any transaction with the concerned taxpayer, you may report the same in the “provide clarification” column. Your co-operation with respect to the above will be highly appreciated. CPC (TDS) will be glad to provide you any assistance in closure of tickets and you can write to ContactUs@tdscpc.gov.in or call our toll-free number 1800 103 0344.

CPC (TDS) is committed to provide best possible services to you.

CPC (TDS) TEAM

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